Skip the noise and focus on the 10% of AI use cases that actually deliver a return. That was Andrzej Kinastowski’s opening case on the Future Forum at ASPIRE 2026.
Kinastowski, of Office Samurai, was then joined by Mateusz Ślemp of Amer Sports for a conversation on what is working in operations today:
→ document automation cutting 70% of manual paperwork, with 1,000 hours saved a month
→ service desk agents routing tickets, with a human always in the loop
→ recruitment running three times faster, with no recruiters replaced
→ agents extracting data from multi-language lease contracts
→ a chatbot answering invoice status queries instantly
→ voicemails translated automatically and routed to the right team
The session was opened by Klaudia Archimowicz of Verita HR Group, MC of the Future Forum.
Office Samurai is a Kraków success story: a start-up born out of our own industry, now bringing automation and AI to the world. It was a Bronze Partner of ASPIRE 2026 and won the ASPIRE Dragon Award for the Film Competition (Best Place to Work).